Planning
Companies in contemporary world understand that innovations are vital for their survival. As such it is significant to find a balance between maximizing the benefits of existing products and introducing better products into the market. It is necessary to coming up with new concepts and ideas, doing continuous research on the market as well as consumers and analyzing the results designing and developing products and services. The final step is the marketing of the product. Successful companies have a systematic way of introducing new products and services to the market and prepared well in advance for any eventualities that may arise. Introduction of new products and challenges are discussed in this case study.
Introducing New Product or Service
Bringing new product or service to the market of USA or West European country is a challenge and initial stages this challenge is to survive in the market. As the times goes by the challenge differs and it is to increase the sales. In every challenge there is scope for growth and there are opportunities. It is necessary to face the competition in the market and due to the ever changing nature of market, advancing of technology, it cannot afford to be behind the competition when it is introducing a new product or service. When the market is changing rapidly product or service also must fit into the change.
Key to Success
Effective Communication is the key to the success when introducing a product or service to the market and it is necessary to communicate effectively to achieve the common goal which is making profits. When introducing a new product or service to the market of USA or Western European country a press relase plays a significant role. News releases are indicators of product or service development and prospects and provides information for the consumers.
Awareness Programs
When marketing a new product or service launching awareness program can have an impact on consumers.Marketing plan plays a pivotol role by displaying information a company plans to achieve its objectives and goals.
Critical Factors
There are several critical factors to be considered when introducing a new product or service such as competition, ideal customers, unique selling proposition and advertising etc. “ Half the money I spend on advertising is wasted, and the problem is I do not know which half ” British founder of Unilever Lord Leverhulme once stated so it is necessary to invest money on advertising in proper way otherwise it is only wasting money.
Reasons for Failure
There are many reasons for a new product or service in the market to fail. It is necessary to do research beforehand about the product or service idea and consider the outcome of research. Sometimes reason for failure is wrong pricing or distribution methods. In the other hand advertising may not be effective. Successful product relies heavily on research and solves many problems in advance.
Research
Research of the market is extremely significant. It is also necessary that information and data collected and analyze them in order to decide the direction. It identifies the needs of the customers, their choices, features of product or service, pricing structure and distribution. They are critical factors to decide in advance prior to introducing a new product or service to the USA or Western European market.
Coordination
Another area of significance is the process of coordination. When the advertising is going on and with the increase of demand, products must be readily available in the market. It is necessary to make a time frame and stick to it in this connection. There are many instances new products are announced by companies and then no adequate supply and again announce non availability and as a result company loss credibility , loss sales and product or service introduced to the market can be a failure.
Supply and Demand
In the event the product or service is successful manufacturing capacity must be there to cope with the demand of customers. Quality testing system must be a continuous process and also need to attend to customer complaints on time in order to satisfy the customers. Therefore, after sales service is vital to address the customer’s issues and complaints. It is also necessary to make sure that the sales people are comfortable with the selling of the product or service as they are the key people who are taking the products or services to the consumers.
Cost of Marketing
There is selling cost involved in introducing new product or services. Everyone in the sales teams want some assurance that they are substantially compensated for their time and energy. About the product and service employees as well as sales people must be trained. In the event the product or service is complex in nature there must be a critical training sessions. If the product or service is not that complex, printed material is adequate to do the job.
Promotional Programs
In support of the introduction of product or service promotional program must be organized. In this regard promotional material, trade shows, distribution of samples, incentives seminars, Public relations are required. Website will also a very effective way of introducing a product or service o the market. “Word-of-mouth marketing has always been important. Today it’s more important than ever because of the power of the internet.” Joe Pulizzi and Newt Barrett, Authors of Get Content Get Customers had stated.
Conclusion
It is natural that problems are to be faced when launching a new product or service to the USA or Western European market or any other market and research and planning are necessary for the success.