Executive Summary

Globalization has made the world a global village and  new companies  offer new challenges and opportunities.  Technology has increased accessibility and visibility.  The connected world is small  and changing rapidly and has more open information and open to competitiveness. Employees are the backbone of  any company and their expectations are constantly raising as they gain in education and skills.  In the other hand  customers have  become increasingly segmented , literate and demanding. Most of these trends are  beyond the control of any one individual or any one company.  This happens in both predictable and unpredictable manner.  These trends affect human resources. HR.Practices  are becoming more integrated, aligned and innovative.  In this present scenario  HR departments are  functioning more like a business within a business with  clear strategies. Employers expectations are also persistently  raising and they expect HR professional to contribute by the competencies they posses.

This  is the  real challenge and there is no alternative but   HR professionals have to face with dedication and commitment.